Returns & Exchanges
At ALASTIN Skincare, we want you to be fully satisfied with your purchase. If you are not completely happy with your products, we offer a 30-day return policy for items purchased directly through our website.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and confirm eligibility.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your return package.
Pack and Ship
Securely pack the items in their original packaging if possible and drop the shipment off at any authorized carrier location.
Receive Your Refund
Please allow 7-10 business days for our warehouse to process your return and for the credit to appear on your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing